Shipping policy

WHERE WE SHIP United States only, including Alaska and Hawaii. We don't ship internationally yet.

WHAT IT COSTS Free on every order. No minimum, no handling fee, no surprise charges at checkout.

HOW LONG IT TAKES We pack and dispatch within 1–2 business days of your order. Delivery is typically a further 2–3 business days after that, so most orders arrive 3–5 business days after you place them.

Orders placed at a weekend or on a public holiday start their processing window on the next business day.

TRACKING You'll get a tracking number by email as soon as your order is dispatched. If it hasn't arrived within 10 business days of that email, contact us and we'll sort it out.

MULTI-PACK ORDERS Two-packs and four-packs ship together in a single parcel unless we tell you otherwise.

DELAYS Weather, carrier backlogs and holiday volume can add days. If your order is going to be materially delayed, we'll email you and give you the option to cancel for a full refund.

WRONG ADDRESS Email supportcentral.co@gmail.com as soon as you notice. If it hasn't shipped we'll fix it. If it has, we'll help you chase the carrier, and if it comes back to us we'll reship at no charge.

LOST OR STOLEN If tracking shows delivered but you don't have it, check with neighbours and around your building first, then email us. We'll replace it once.

Questions: supportcentral.co@gmail.com